If you had a stronger pump that would help, however you cant just upsize the pump without also upsizing the filter, (unless your filter is already over-sized). "image": { Hi Barry; at first glance I would say its not a cleaner problem, but it is related perhaps. I have not had any problems until now. If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. Part number 896584000-280 is the number for the float. In order for the cleaner to operate correctly, the water needs to be at least 60 degrees Fahrenheit. Is there a thrust drive mechanism or hose to check? Sam, you could use a hose adapter, that should keep the hose attached. The returning water may be pushing your cleaner away from certain areas. Free shipping for many products! Now since it works and then stops working, i dont think anything is clogged or restricted. Powered by the pressure side of your pool pump system, pressure side pool cleaners dont use your pools filtration system to filter out debris. Hi Lloyd, Im not sure if the Sharkvac wheels are adjustable, I think not, but unsure. "@type": "ImageObject", Tangled pool cleaner hoses are usually the result of waterlogged or poorly placed hose floats. Depending on which cleaner you have, there may be other methods as well, consult your cleaners owners manual, the troubleshooting section in the final pages. Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. Can the inner parts be bad on the valve not allowing it to suck enough? Kokido Telsa 5 Rechargeable Handheld Pool Vacuum Cleaner automatically starts when the cleaner is completely submerged into the pool. Swimming pool heaters are great, they make the water warm and extend the pool season on both ends. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", This. "wordCount": "3483", My pool cleaner kreep krauly dominator keeps going up the wall and then sucking air at the top for about 20 seconds before falling down to the floor again. Another one is when the pump is running full steam, shut off pump, looking closely at suction side and strainer pot, looking for a quick spurt or spray of water, at the instant the pump shuts off. Cleaners Salt & Swim Troubleshooting Assistant. I cleaned the filter and washed the whole machine down with a garden hose. The hose is not floating like it should be? "@type": "ImageObject", Jacuzzi J - D300 Pool Cleaning System. "@type": "ImageObject", If the cleaner is going behind ladders or handrails and getting stuck, use a ladder guard. Changing cleaner direction may also help, as it could be one particular spot on the pool that is at the wrong angle, causing the damage. The team was professional, knowledgeable, and efficient from start to finish. This should free the Jet Valve System of any debris. There are two small foam pieces inserted inside the cleaner, these are on many Aquabots and provide bouyancy. And check the pump and pipes coming into the pump for an area that may be sucking air. The cleaner pumps water but doesnt moves. I started SSOS because I have a love for kids and a want to help families with their children. Follow the suction side pool cleaner troubleshooting tips below to solve any issues. Serving Novato and the Surrounding Area. Air leaks in the hose or connections often cause air bubbles at the return line. My Polaris hose suddenly wont lock into place. They also can be, Pool Filter Parts Pictorial In our final pool parts pictorial, we look closely at the most common parts sold for today's pool, One of my favorite pool filters out there is a vertical grid DE filter, made by Purex for Anthony Pools. Find the best Hot Tub Repair near you on Yelp - see all Hot Tub Repair open now.Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. $49900$624.98. Check the screen to be sure it's free and clear of any debris or sand. Hi Mike, I dont think you mean Pool Vac which is a suction cleaner, but you have a booster pump type of pressure cleaner, I presume? I have an aqua jet electric that worked great for 5 years. Cartridge and DE filters should be trapping the debris, and not passing debris. You can remove the cleaner from the pool while the pump is on, we often do it to test water flow. FAQs. Filter is completely cleaned, (basket, cartridge filter, its all cleaned and not clogged). I have replaced the belts and always clean the bag. Two hose floats are used (2), on the Leader Hose, or the hose connected to the cleaner, placed at 20-25 from the gray cuff end that connects to the cleaner. Check the power supply fuse, and inspect floating cord closely those are the usual suspects. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. Thats all I can think of, unless maybe the cleaner is over-powered? Works perfectly fine on the skimmer. Specialties: We specialize in swimming pool tile cleaning, swimming pool tile repair, calcium removal from fountains and other water features. i have an aquabot, it only cleans the walls of the pool, it goes up and down, moves across the pool but tends to only clean the walls. Closed. If it is turning, there is a problem with engagement between pulleys and belts, not the right amount of tension. It just follows behind my Polaris. Pump shafts spin at almost 3500 rpm, create tons of friction, and produce heat which can eventually make some parts break down. Hi Kimberly, probably there is some adjustment that can be made, check the owners manual, it could be that the filters need to be cleaned, or the cleaner may be contacting the floor, if very uneven, Im sure there is something that can be done. Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. Install ladder guards to block the path around rails to prevent the cleaner from wrapping around the handrail. Be sure there are no pressure leaks or suction leaks in the hose that connects to the cleaner, and that the hose is not getting in the way. Its been working fine. What about replacing track assemblies? I love my swisher but none around d here works on them. The vertical, Automatic Pool Cleaner Troubleshooting Guide. I have a pressure (Polaris) cleaner and the hose keeps getting tangled in the front wheel. To clarify, the first hose section that connects to the wall fitting If your pump is too large, you could drill small holes in the solid part of the fitting, to pull water in at that point, to create a bypass or alternate suction intake, however be careful that this does not create a suction entrapment hazard, drilling many small holes all around the fitting, is probably safer than one large hole in the side. But you may not even need to use the regulator. When you notice your pressure pool cleaner not moving the first thing to do is to check the booster pump. It could also be a clogged pump basket or filter. Disaster strikes and time comes to a standstill if your pool cleaner stops working. I have an account where the Shark suction cleaner used to work great, now its slow and less efficient. Hi Deb, it depends on what model you have I would search online for the owners manual, and then go to the troubleshooting section in the last pages, and look for your symptom. I am looking for advice how to change its pattern, like moving wight on the hose changing hose length by adding or removing one section what is the best way? if you have a chewy dog or wild animals about. If this does not solve the problem, there is most likely debris wrapped around the Propeller beneath the Jet Valve or between the Valve Flap and the Valve Housing wall.. Hi Juanita, it probably holds in there fine when the suction is ON, but if the pump shuts off or the suction line valve is closed, it can come undone. I cleaned the filter adjusted the jet direction and restarted the thing a number of times, still no dice. When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. Dolphin Pool Cleaners Brochure Here's some pics of the equipment. Also, ensure the pools surface is not covered in algae as this slippery surface will affect the cleaners traction. may not have enough suction from the pump, can you reduce suction from other lines, such as main drain or other skimmers, to draw more from the MX8 line? learn more. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. The more i turn my 3 way diverter valve to vac position the more i get air and my pool vac wont move. Hold your cleaner just below the pool surface with pump running. By Pool Cleaner Model Browse support pages for your specific pool cleaner model. Its backing up as expected, and covers the entire pool. Copyright 2022 In The Swim. Optimum Pool & Spa, LLC. 02 Why does my pump run continuously? Kokido EV05CBX Telsa 5 Rechargeable Handheld Electric Pool & Spa Vacuum Cleaner. It has been a problem with our old one too but the new one is worse. Hi Marla, the Compass cleaner is made by Jacuzzi, and I dont see any retailers carrying parts for it yet. Hey guys and gals, DO YOU NEED A NEW POOL COMPANY?! Thanks. If you hear clicking or popping, there may be something restricting the movement. Clean those areas manually with a pool brush. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. }, Bleed off excess pressure at the wall fitting to slow down the cleaner. Check the owner's manual and the appropriate diagrams . Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. Remove the cleaner from the pool and unhook the hose from the top of the to release the tube and diaphragm from the main cleaner body. I would definitely hire him again!" See more $75/consult estimated cost View profile 2. You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. Adjusting the two vents can also affect the direction of travel. Any ideas? 05 Verify the cleaner hose is securely attached to the suction line in the skimmer or cleaner line. Hi, the Merlin is essentially a version of an Aquabot, it has a pump motor and a drive motor. is the regulator valve essential to operating the kreepy krauly? We got it moving but it will only travel backwards. Tripped breaker: Breakers are built-in mechanisms to keep electrical systems from overloading. First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. Home / Pool Equipment / Pool Cleaners / Automatic Pool Cleaner Troubleshooting Guide. DE filters can also bypass debris with a missing air bleeder screen or sock. Hi, you could first try to ream it out, with a long wire or zip-tie, pipe cleaner If that does not work, open up the unit and see if the hose has become disconnected inside. Hi Mary, the hose floats can fail over time. My robotic cleaner is 4 years old. Eg. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", If the cord is intact, test the resistance of the wire with a test meter to ensure that the cord wires are not an issue. Any type of adjustment to make it behave. Then after about 5 or 10 minutes it just stops. Most suction side cleaners have a device in the skimmer that allows you to control the water flow. First, put your hot tub cover back on and let the heater do its job for about 24 hours. Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. To find troubleshooting information for your specific pool cleaner, select the brand you own from the list below. Step 2 CHECK WIRING - Compare connections to wiring diagram on the label of the motor. Marin Pool Service 101 Pool Cleaners, Pool & Hot Tub Service Serving Novato and the Surrounding Area Closed Request a Quote Bay Area Spas 63 Pool & Hot Tub Service Serving Oakland and the Surrounding Area Closed Request a Quote Clear & Clean Spa Service & Repair 51 Pool & Hot Tub Service Serving San Francisco and the Surrounding Area Closed Behind the scenes is a lot of cuddles and play time. Get to the wall, stops, wont climb and will not go into reverse. The leaf bag could be also full, holding the cleaner back from powering around the pool. Accessories. You may find other tools in your shed that are sized just right, to fit inside of the part, grabbing it so you can turn it, perhaps pruning shears or something else of the right size and shape If that doesnt work, you may have to end up destroying the part, to remove it. Hi Emily, I would say you should inspect the drive belts and be sure they are intact and taut, about 1/2 deflection when you push down on the large belt with your finger, is normal. Is there an option like this for the bottom of my stairs? We have The Pool Cleaner sweeper. Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . Step 3 MEASURE SUPPLY VOLTAGE - Use a multimeter to measure the voltage to the motor. If your automatic cleaner or pool vacuum isnt working, this is the post for you! Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. 6. Any suggestions? What is best way to prevent it claiming the walls or not going to the top. . Or perhaps the hose is not completely full of water before you connect it into the skimmer. You can rotate them side to side, or flip them around. When I push to turn it on, it usually turns red and starts the cleaning cycle. Same scenario with the cartridge filter, you can take the cartridge out, put the top back on, run the system. Hi, likely need a few new floats. The reason that a pressure cleaner like a Polaris or Kreepy (Letro) Legend might float is usually that air is trapped inside of the unit. I have an aquabot and it is spitting all the dirt back out of the top of it. Make sure motor is connected correctly for applied voltage. My problem is my vacuum works well for a period of time but then gets slower and slower until it stops. Models. Turn off the pump and check the tightness of the strainer lid on the pump. hello, i have a the pool cleaner x4. "caption": "In The Swim Blog" new o-ring or new wall fitting (esp. The wall connector still has the little tab on the lid of the hole cover that grips the hose, but clearly its not good enough to keep the hose in place. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. Start at the motor, holding the unit upside down and look for the T pin on the motor and see if it is moving or turning. The randomizer isnt moving. Its sole purpose is to operate the impeller. Ensure the bag is emptied regularly. I was at a pool store and multiple people there could not figure it out, as it looks like it should work fine to them. Powerful pool pumps create strong water flow, which can cause your suction side cleaner to move faster than normal. Of course, our specialists can also help you select a new pool cleaner if youd rather just start over. Hi Shannon, for your type of cleaner, x4 or the Breeze cleaner by Aquabot, check that there is no trapped air in the unit, and you could flip the switch to change directions, that may help. If everything has failed, and your pool cleaner is being stubborn and refuses to cooperate, it may be time to call one of our pool specialists/advisers who can assist further with troubleshooting or repair. You could try a different drain cover perhaps, a lower profile grate that lays flatter not sure what would work with your current drain make/model, but you want to be sure not to make the drain unsafe, to prevent any entrapment hazard. How can I get it to cover the entire pool? Reduce the speed of the cleaner if it jams on convex or concaved spots on the pool floor. My Polaris was lifted out of the pool while connected & now is not moving help. }, I have a legend platinum cleaner. If the hot tub's control panel, it could be faulty . Pool Cleaners, Pool & Hot Tub Service. Another possibility is that not all wheels are being powered. Pool Lube on the o-ring can also be helpful, sometimes necessary, to get the fitting turned in all the way. In such cases, redirecting the eyeball fittings or nozzle can fix the problem. The hot tub spillway runs 0900-1030 too. Also be sure that both internal jets are spraying strongly, and the tail and thrust jet also spray strongly. Hi Jon, first make sure that the cleaner is in floor/wall mode. My pool is 1838. Or there could be problems with the drive motors, drive belts, or other mechanical issues, with the cleaner or with the power supply. Spa Works Repair. Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. Offers remote services. What can I do. Jacuzzi Hot Tubs and Spa Owners Manuals Cords can be shortened and reattached, or you can buy a replacement cord if that is the issue. If not, there is a problem with the motor or wire connection to motor. Hi TIm, are you talking about an Aquavac robotic cleaner? My water bill recently doubled last month, so Im wondering if perhaps that has something to do with it. Air will leak into the system if the connections are loose or if the hose is damaged. For other cleaners, check the owners manual for adjustments that can be made to hose floats and head floats and jets to produce less wall climbing (usually people want more!). Clean pool with pump & filter before using the Jacuzzi Comet. I HAVE A 2 YEAR OLD HAYWARD POOL VAC. It only moves when you first connect it to the jet. Established in 2005. Secondly, check the flow as the cleaner may need more flow, If you have the Flow Gauge still, you can use to verify that that the flow gauge reads 5 or higher. It is a genuine item that is supplied by the original manufacturer for use with Jacuzzi spas. You should be able to fix most issues on your own. Frustrated with your current company? 60. If you have a sand filter, I would use a sand filter cleaner, or change the sand if its been awhile. My hose keeps coming out of the dedicated suction line. If pool is heavily contaminated, use main filtration system before using cleaner. If it hasn't rained in quite some time, you probably have a leaky pump. In high demand. If not, follow the hose until it meets the lower ring, or manifold, and try to unclog the orifice there. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. If it goes flat on surface will back up 5 and repeat (if it doesnt make it flat it will completely stop). Hi, Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. If no flow, and the pump is on, check the aforementioned, and also inspect the hose for cracked swivels (they leak a little bit normally, but should not be spraying, just dribbling), adn inspect the backup valve, should not be spraying water all the time, only 30 secs, every 3-4 mins. Setting up the vacuum is a simple matter of attaching suction hoses into the pool's pump system and turning the pool pump on. I have adjusted it down to level 1 but still not working, Hi Polaris robotic cleaners (Zodiac) and other robots have internal flotation pieces (foam), that can be removed to produce less wall climbing. If the cleaners hose length isnt the problem, inspect your pools return jets. Thanks. Check the cleaner for items stuck in the wheels. I Just purchased a Jacuzzi Compass Automatic Pool Cleaner. As they say The problem lies where the power dies, so if not at the outlet, then we cast suspicion onto the electric plug/cord, the power supply box and FUSE, and the cleaner floating power cord, plug end, and cleaner end attachment. 5. Hi, if the skimmer is empty, pour a little dish soap (just a few drops), to act like a lubricant. Close other suction lines, such as the main drain or another skimmer, to increase the suction on the line the cleaner is connected into. I have tried the cover for the drain but it get high centered on it. "width": "611", Third, you can use the Kreepy Krauly Wall Climb Adjuster pn K12065, which will push the Dive Float forward, to reduce climbing ability, but not speed. Aiper Pool Cleaner Troubleshooting Aiper Orca 1200 Pro Aiper Orca 1300 Aiper Orca 2000 Aiper Orca 800 Mate Aiper Seagull 1000 Aiper Seagull 600 If your suction side cleaner does not cover your entire pool, check the hose length! lots of things to check, depending on your filter type! Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. Spray your filters every week or so with a hot tub filter cleaner to provide a deeper clean. Leaves, rocks, or other rubbish in the baskets will reduce your pumps water flow and slow down the suction side cleaner. Also check the hose to verify that pressure is not lost somewhere along the line. POOL CLEANER INFORMATION. (2023) J-200 Owner's Manual. This Polaris is on a separate pump. Another potential problem is an air leak in the cleaner hose or the pump. It could be the pipe coming into the pump, the pump lid, or the o-rings in the 3-way valve. TROUBLESHOOTING SAND FILTERS: Inspect. 03 Why is my pump noisy? Jacuzzi Hot Tubs Spec Sheet Each Jacuzzi Hot Tub offers a unique design and has a range of features. If your pool cleaner is beyond repair and its time for a new one, check out our selection of over 100 pool cleaners, in stock and ready to ship! The sensor bar slide that connects to the push bar and the adjusting arm? Pressure-side cleaners need about 27 - 30 psi to function properly. So, either your driver motor is not turning on, or it is turning on but is not engaging something, starting from the small T pin on the motor spindle, to the tightness of the belts, or small missing clips or parts that prevent movement. . What can I do to make it stay on the floor longer and actually clean the bottom of my pool? Like any part of your pool equipment arsenal, pool cleaners malfunction from time to time. It can also happen when a cleaner gets stuck, if suctioned tightly to the pool floor. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. Making adjustments to the cleaner pattern as described above may produce different results, allowing the cleaner to make a better approach to the wall. Suction Pool Cleaner started running slowly after new (stronger, from 1 hp to 1.25 hp) pump motor was installed. If you reduce suction power to the cleaner, by closing a valve slightly or by opening the flow regulator, if you have such a device connected to the skimmer, it should reduce the behavior and not climb walls so much. Hi Heather, robots lose some climbing ability when 1) the debris bag or filters are full, 2) the walls are slick or slightly slimy with bio-films, or 3) the brushes, tracks or wheels are worn down, or 4) the impeller is damaged, or 5) vacuum suction (which helps hold the cleaner on the wall) is lower than normal. But when I hold it slightly above the floor the wheels turn the amount of revolutions I would expect. Have a Polaris 9350, which I have been using since I opened the pool about 10 days ago. Backwashing helps, but never as good as it used to go all the time. The vac runs when it is on high but the pressure drops and the water in the glass just rolls. $10.59 Add to Cart. Or a loose connection inside the power supply? Manually remove large debris and fallen objects before running the J-D300. My sharkvac is getting high ventered on the pump water intake drain on the bottom of the pool. If your pool cleaner seems slower than normal, look for the cause of the pressure loss (or suction loss). "url": "https://intheswim.com/", Very good 4.6. What you can do is use a 1.5 hose adapter, threaded into the wall fitting, that will hold the hose securely. I have a Polaris 180. I have a Kreepy Krauly that is kreeping slowly. It could also be related to the placement of the hose weights and/or hose floats, a weight placed closer to the head may be needed. Broken or shorted wires are typically located where the power cord meets the cleaner, where the stress on the cord is highest. Is there a separate main drain valve or second skimmer that can be throttled? As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. Also look for frayed or broken power cords. Also could be loose rollers or belts, slipping when it needs traction. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a, Flooded Inground Pool: 10-Steps to Recovery. Polaris Pool Cleaners Brochure. Pressure coming out of the filter back into the pool is solid and is the same whether the cleaner is running or not. Many cleaners allow you to adjust the distance between the wheels, to make adjustments to the tightness of the drive track. Pressure side cleaners operate on the pressure side of the filter pump, which pushes water into the cleaners booster pump. How do I adjust the pressure? This is relatively easy to sort out. Not sure how or when, but every day when I go out there it is out of the plug in. JACUZZI MANUALS AND USER GUIDES. We offer swimming pool artificial rock staining and recoloring, acid wash, tile repair, deckoseal and mastic. Step 5. Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. When it stops, tracks do not spin, but the impeller is still turning, with water flow coming out of. Can I fix this? What is the solution?? Once the PV brushes are soft and pliable, the robot should start lying flat on the bottom of your pool. "author": { the spot where the cable connects to the cleaner is also under stress from being lifted out of the pool by the cord, when it does this problem, lightly move the cable and see if you can get movement, if so, shorten and reattach the cord. "headline": "Automatic Pool Cleaner Troubleshooting Guide", 2 reviews of Budget Pool & Spa Tech "I recently had a hot tub repair done by Budget Pool and Spa Tech, and I couldn't be happier with their service. Oftentimes, the wires inside the rubber casing will short out or break. If it is, and the motor is not responding to the power, you may need a new drive motor. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. You may need to just replace a few hose floats, to keep it up. If Zodiac MX6/MX8 is not climbing your walls, ensure the flow is correct by counting wheel speed. It has a second purpose of continuing to create some skimmer suction, but without a basket, whats the point. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. Hi, check the track for wear, on the outer edge and on the ribs on the underside. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. In such a case, pierce it with a long screwdriver, or cut it with a hacksaw blade, to remove it in pieces.
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